Prices
All our prices are given in Euro includig taxes.
Order
All orders are welcome, but we have a minimilevel of 17 Euro. This because the cost of the frieght and managing should not be to high compared to the product.
Payment
From oversea you can only pay with credit card:
Credit Card
We are cooperating with DIBS, that stand for safety, security and
simplicity, DIBS is PCI certified of Visa/MasterCard. When you make a payment with creditcard, your creditcard number will never reach us but the information (card no., validity and CVV code) stays at DIBS secure server. You can choose between paying direct with folowing cards: VISA and MasterCard.
Prices and currency on our products
CoCoCo is not responsible for any currency changes or exchange rate cost that your bank may take to change to your local currency. The prices are excklusive fright cost but inclusive taxes.
Freight cost (Oversea)
The frieght cost depends on to wich country the packages is being sent to. Please see checkout to see the cost.
Delivery Time
We send products every day and make our best to make sure you have your order before 2-5 working days.
Way of delivery
Small packages is delivered as mail and delivered to your mail box. Larger packages is delivered to your closest mailservice place.
Damage Gods
If the product is damaged you should directly contact us by e-mail.
If a product is damaged or is lost when you are sending it to us are you as a customer responsible.
Reclamation
Before we send any products to our customers we carefully examine it. If the product is damaged or you have recieved the wrong product we ask you to contact us immediately by e-mail. We will send you an adress card to put on the package and you can simply return the product, of course with no charge. We will then send you a new product.
We will compensate you for the faulty product without any charge for you as soon as possible.
Right to Return an Item
You have full right to regret your purchase within 30 days. Always contact us before you return the package via email to get instructions how to do it.
If you regret your purchase and want to return a product you are responsible to pay for the return freight. The product should be unused and no damages. After having recieved the product and controlled it we will pay you the product value to your account.